This page covers:
Website terms and conditions
Privacy Policy
Cookie Policy
Website terms and conditions
Who we are
This website (the “Website”) is a website belonging to Elute Intelligence Limited (“Elute”, “us”, or “we”), a company registered in England and Wales under company number 06647282 and with its registered address at 21 Church Road, Tadley, England, RG26 3AX.
Acceptance of terms
Please read these terms of use of the Website carefully. By using the Website you accept these terms of use and you agree to comply with them.
We reserve the right to vary these terms of use at any time and will post any variations here. You are advised to check these terms every time you wish to use the Website to ensure that you understand the terms that apply at that time – you will be deemed to have accepted variations if you continue to use the Website after they have been posted. If you do not agree to these terms of use you should not use the Website in any way.
You can contact us for further information or to report bugs or errors at website@eluteintelligence.com .
Accessing the Website
Our Website is made available free of charge. Elute does not guarantee that the Website, or any content on it, will always be available, uninterrupted or secure (including free from bugs or viruses).
Access to the Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Website from time to time without notice. We will not be liable to you if for any reason the Website is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to the Website, including configuring your information technology, computer programmes and platform to access the Website. You should use your own virus protection software. You are also responsible for ensuring that any persons with access to the Website through your internet connection are aware of these terms of use, and that they comply with them.
Some areas of the Website may have additional rules, guidelines, license agreements, user agreements or other terms and conditions that apply to your access or use of that area of the Website (including terms and conditions applicable to a corporation or other organization and its users). If there is a conflict or inconsistency between these Terms of Use and the rules, guidelines, license agreement, user agreement or other terms and conditions for a specific area of the Website, the latter shall have precedence with respect to your access and use of that area of the Website.
Keeping your account details safe
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
Elute has the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at website@eluteintelligence.com .
Third party content and links to third party websites
The Website includes information and materials belonging to third parties. This information and these materials have not been verified or approved by us. The views expressed by these third parties do not represent our views or values.
The Website provides external links to other websites as an aid for users of the search functionality. Elute is not responsible for the availability of the other websites. We do not endorse, warrant or guarantee the information provided by the search process nor the content provided by or described on the other websites. We have no control over the contents of those sites or resources and such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We are not responsible for the content of any other website from which you have accessed or to which you may hyperlink from the Website and cannot be held liable for any loss or damage you incur as a result thereof.
If you wish to complain about third party content on the Website, or any websites that our Website links to, please contact us at website@eluteintelligence.com .
Liability
The Website allows users to identify documents that may be of relevance. Elute does not warrant or assume any legal liability or responsibility, whether express or implied, for the accuracy or completeness of the search process or for the accuracy, completeness or usefulness of any information that is identified as a result of the search. You must not rely on the information on the Website and you acknowledge that you must take appropriate steps to verify this information before acting on it.
The Website is made available to users on an “as-is” basis. To the extent permitted by law, Elute shall not be liable, whether in contract, tort (including negligence) or otherwise, for any losses or damage whether direct or indirect (including, without limitation, direct or indirect loss of profits, loss of data, consequential, special or otherwise incidental loss) that may result in connection with use of the Website howsoever arising.
Elute does not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or for fraud or fraudulent misrepresentation.
Intellectual property rights
All intellectual property rights in our Website and the content, information and materials reproduced on it are reserved.
Copyright in the design and architecture of the Website is owned by Elute.
The copyright to the content, information and materials reproduced on the Website are protected by copyright laws and treaties around the world. Save where abiding by applicable fair use laws, further transmission and/or reproduction of the content, information or materials will require written permission of the copyright owners.
Except as expressly stated in these terms of use, Elute does not grant you any rights to, under or in, any copyright, database right, patents, trade secrets, trade names, trade marks (whether registered or unregistered), or any other rights or licences in respect of the Website, its software or any content, information or materials made available on it.
Prohibited uses
You may use the Website only for lawful purposes. You may not use the Website:
In any way that breaches any applicable local, national or international law or regulation.
In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.
To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
To transmit any data to which may not be transmitted to or processed by Elute due to data protection laws, contractual or statutory confidentiality obligations, export restrictions or other statutory provisions or third-party rights.
You also agree:
Not to reproduce, duplicate, copy or re-sell any part of the Website in contravention of the provisions of these terms of use.
Not to access without authority, interfere with, damage or disrupt: (i) any part of the Website; (ii) any equipment or network on which the Website is stored; (iii) any software used in the provision of the Website; or (iv) any equipment or network or software owned or used by any third party.
General
These terms of use are governed by the laws of England and Wales and you agree that the English courts shall have exclusive jurisdiction in any dispute. To the extent that any part of these terms of use is found to be invalid, unlawful or unenforceable by any court of competent jurisdiction such part shall to that extent be severed from the remaining terms all of which shall remain in full force and effect as permitted by law.
Privacy Policy
Please read our privacy policy carefully before using the website
Our contact details
For questions and/or comments about our Privacy Policy and this statement, please contact us by using the following contact details:
Elute Intelligence Ltd (“Elute”)
21 Church Road
Tadley
Reading, RG26 3AX
United Kingdom
Website: www.elute.io
Email: support@eluteintelligence.com
The type of personal information we collect
We currently collect and process certain of the following information:
Name, address (including postal and/or email address), title and role of employees and representatives of our clients, service providers and business partners;
Name and contact details for email updates and newsletter where you have consented; and
Information related to the use of our website collected by cookies. See our Cookie Policy here.
How we get the personal information and why we have it
Some of the personal information we process is provided to us directly by you for one of the following reasons:
to contact us in relation to your role as a client, service provider or business partner;
to receive direct marketing from us; or
to make general enquiries regarding our work and business.
We also receive personal information indirectly, from the following sources in the following scenarios:
when we are provided with contact details of individuals working for our clients, service providers and business partners.
We use the information that you have given us, for the purposes of:
managing our relationship with our clients (including direct marketing), service providers and business partners;
day to day administration and management of our business;
carrying out market research.
We may share this information with:
our service providers, including affiliates, engaged by Elute; or
regulatory and government authorities as may be legally required from time to time.
In addition your personal data may be processed in the event of a merger, proposed merger or listing/flotation on a public stock exchange. The information may be shared with any (or any proposed) regulatory or government authority, transferee of, or successor in title to, the whole or any part of Elute’s business and their respective officers, employees, agents and advisers to the extent necessary to give effect to such
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting support@eluteintelligence.com
(b) We have a legal obligation.
(c) We have a legitimate interest.
How we store your personal information on our secure cloud systems
We will keep your personal information for as long as necessary for the purposes of processing, for example we will keep details of contact points at our clients, service providers or business partners as long as we have a business relationship with their employer. This data will be securely deleted or destroyed in accordance with our retention policies.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to correct personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at support@eluteintelligence.com if you wish to make a request.
How to Complain
If you have any concerns about our use of your personal information, you can make a complaint to us at support@eluteintelligence.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: www.ico.org.uk
Cookie Policy
Introduction
What are cookies?
Our website www.elute.io (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. Below we inform you about the use of cookies on our website.
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
There is lots of guidance explaining what cookies are and what they can do. If you want more information you can visit this sites: www.allaboutcookies.org.
What are scripts?
A script is a piece of programme code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
Cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
Google Analytics
Our website uses Google Analytics to track visitor statistics. Analytics tracks simple information such as how you arrived on our website, what content you read the most and how to move around the website. We use this information to help improve our website and the ways in which you can access it, so you get a better experience the next time you visit. All information gathered through Analytics is anonymous and we never knowingly collect any personal and/or identifying information. We do not share this information with any other third party beyond our appointed administration team.
Please note that as Google Analytics is provided by a third party and the information they collect is therefore outside our control, we cannot accept responsibility for any changes in their service.
Cookies and email campaigns
If you signup via a form on the website we may collect this data and subsequently include you on a relevant email campaign assuming this satisfies GDPR rules:
Cookies are not the only way to recognise or track visitors to a website. We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage the Website and Subscription Service by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages or in emails and are about the size of the period at the end of this sentence. We use clear gifs or pixels in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. We tie the information gathered by clear gifs in emails to our customers' Personal Information.
Your rights with respect to personal data
You have the following rights with respect to your personal data:
You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
Right of access: You have the right to access your personal data that is known to us.
Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this cookie statement. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).
Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.
Contact details
For questions and/or comments about our cookie policy and this statement, please contact us by using the following contact details:
Elute Intelligence Ltd
21 Church Road
Tadley
Reading, RG26 3AX
United Kingdom
Website: www.elute.io